
Modernizing Municipal IT
Explore how local governments can modernize securely while stretching limited resources.
Local governments increasingly rely on digital services but face outdated systems, siloed departments, limited budgets, and compliance pressures. This paper outlines how municipalities can move from reactive IT to proactive, citizen-focused strategies by modernizing infrastructure, integrating systems, and adopting scalable approaches that stretch resources without sacrificing security

Key Takeaways
Legacy systems drain budgets, create vulnerabilities, and prevent integration with modern tools.
Siloed data across departments leads to inefficiencies, errors, and service delays.
Budget and staffing constraints are solvable through modular upgrades, shared services, and IT partnerships.
Shifting from firefighting to strategic IT requires leadership buy-in, planning, and citizen-centered design.
